To deliver change, most businesses focus on process improvement and invest in technology. Fiona focuses on your most important assets – you and your people, to develop bespoke solutions that are key to your business success.
Fiona will shine a light on people and their behaviours to scope potential improvement in people performance and productivity.
Initially trained by PWC, Fiona has led and successfully delivered substantial change programmes. Repeatedly however, it is people and their behaviours that inhibit full achievement of the targeted business performance.
Fiona brings a wealth of expertise, to scope the business case and equip businesses to achieve a high performing, highly productive culture.
Her track record in helping her clients deliver tangible results includes:
- Executive Team Productivity: 49% improvement, based on Patrick Lencioni’s definition of a Cohesive Team. Focusing on Five Behaviours created the catalyst to progress business wide culture change that is now being rolled out.
- HR Department Productivity: using valuingYOU change model, Explore, Energise, Transform, Embed, response increased by 70% (from 4.7 – 8.0) when asked “we have the culture in HR to role model and succeed to deliver Strategy”.
- Transforming I.T. transforming a service department from one that was fragmented, lacking in direction and cohesion to a motivated and customer focused Department. Validated by IIP accreditation. Achieved + 21% points in staff motivation, + 47% point increase in managing poor performance in 6 months.
In 2004, Fiona established valuingYOU and in 2019 introduced My Change Expert. Her expertise is proven across a variety of sectors from micro SMEs to Global Corporations, Voluntary and NGO including: IT; Legal Firms, Recycling; Precision Engineering, PR, Sub Post Masters; Logistics, Universities.
Change Consultancy| Facilitation | Exec Coaching | Leadership Development | Training
Awarded: for Inspiring Employee Engagement in UK, Engage for Success 2018 and 2019
Exemplar: Driver of Culture Change, The Manufacturer 2015
Founder: Greater Birmingham Engage for Success Network to Share + Learn + Inspire
Licensed: Five Behaviours of a Cohesive Team; Everything DiSC Behaviours; Barretts Values Assessment; Strengthscope Profiles.
Member: Association for Coaching; Engage for Success Steering Group member; Chartered Institute Of Personnel & Development – Associate and highly active committee member